Office Administrator

Administrator

Salary: £26,500 - £29,500 (DOE)

Location: Cambridge

Position: Permanent, Full-Time

I am excited to announce an opportunity for an Experienced Administrator/Facilities Coordinator on behalf of my client, a well-established property maintenance services company in Cambridge. With over 15 years in the industry, they have built a solid reputation for delivering exceptional maintenance, plumbing, heating, decorating, and other household services primarily to letting agents and private clients. The company prides itself on maintaining a personal and friendly service between engineers, office teams, agents, landlords, and tenants.

About the Role:
As the Administrator/Facilities Coordinator, you will play a crucial role in managing the weekly schedule for all engineers. Working closely with the director and accounts administrator, you will help ensure the smooth operation of the business. This position offers a high degree of autonomy and is perfect for someone who enjoys taking ownership of their role and excels in decision-making. The fast-paced environment is ideal for candidates who thrive in dynamic settings, and the small, professional team is committed to delivering excellent customer service.

Key Responsibilities:

• Allocate maintenance jobs to engineers, communicating effectively with tenants, letting agents, and landlords.
• Organize changes to staff and engineer schedules.
• Maintain accurate records of compliance certificates, utilizing Word and Excel.
• Provide timely updates to tenants, agents, and landlords on progress and timelines.
• Order appliances and parts as needed.
• Ensure deliveries of materials are correctly allocated to bookings.
• Manage incoming phone inquiries professionally.
• Collaborate with the director to support day-to-day operations.

Skills & Experience:

• Minimum of 2 years’ experience in office administration.
• Must have an excellent telephone manner.
• Strong IT skills and proficiency in Microsoft Office.
• Exceptional attention to detail.
• Previous customer-facing experience.
• Scheduling or booking coordination experience is a plus, though full training will be provided.
• Self-motivated, well-organized, and able to multitask effectively.
• Ability to work under pressure and meet deadlines.
• Excellent time management skills.

Benefits:

• Competitive salary depending on experience.
• 21 days of holiday plus 8 bank holidays (1 extra day of holiday per year of service).
• Monday to Friday work schedule.
• Working hours: 8:30 am to 5:00 pm.
• Pension scheme.
• Free Parking
• Company events and socials.

For more information or any other details please call Jayne on (phone number removed) or email your CV over to (url removed)

Atrium is an equal opportunity employer, and all hiring decisions are subject to international and local employment laws and regulations. All open positions offered by Atrium are subject to specific job requirements, however, we endeavour to ensure fairness and equal opportunities. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age.`