- Collecting debt by chasing overdue balances
- Monitoring high-value invoices and sending early payment reminders
- Monitoring credit and payment history
- Resolving customer disputes in collaboration with key functions within the organization
- Reviewing the credit status of customers and providing recommendations for credit block
- Creating invoice output and mapping to portals for e-invoicing
- Posting and allocating cash receipts
- Distributing customer statements
- Providing balance confirmations
- Resolving account queries and disputes
- Monitoring aging accounts and supporting with audit requests
- Some previous experience working as a Credit Controller
- Fluent/Native Spanish language skills are essential for this role as well as English
- Intermediate Excel skills required
- Excellent attention to detail, working to a high level of accuracy
- Customer service focused