Customer Service Advisor

Candidate Source Ltd

Posted 7 days ago, valid for 11 days

Cambridge, Cambridgeshire CB2 8AG, England

£21,000 - £25,000 per annum

Full Time

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Sonic Summary

A global payments company is seeking Customer Service Advisors for 4-5 week contracts in Duxford, with immediate start opportunities.
The role involves supporting clients, responding to emails, verifying IDs, and using Jira for case management.
Candidates should demonstrate initiative, attention to detail, and strong communication skills, with 1-2 years of experience preferred.
Experience in payments or fintech and proficiency in Excel are advantageous but not required.
Salary details are not specified, and there may be potential for permanent positions after the contract.

Opportunities have risen for a number of Customer Service Advisors to join a global payments company on 4-5-week contracts. Based in Duxford, they are looking for people who can start immediately. There may be an opportunity for a permanent position. As Customer Service Advisor, you will:

Be the first line of support dealing with client queries
Respond to emails
Collect Data to verify ID
Use Jira

What we’re looking for in a Customer Service Advisor:

Ability to show initiative and work independently
Case Management Acumen – ability to track progress
Attention to detail
Polite under pressure
The ability to communicate clearly and effectively

NICE TO HAVE:

Payments / Fintech experience
Proficient in Excel

To apply for this role as Customer Service Advisor, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

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