Customer Service Advisor

Candidate Source Limited

Posted 7 days ago, valid for 10 hours

Cambridge, Cambridgeshire CB1 7EB, England

£18,000 per annum

Full Time

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Sonic Summary

A global payments company in Duxford is seeking Customer Service Advisors for 4-5 week contracts with potential for permanent positions.
Candidates should be able to start immediately and will handle client queries, respond to emails, verify IDs, and use Jira.
The role requires initiative, case management skills, attention to detail, and effective communication under pressure.
Preferred qualifications include experience in payments or fintech and proficiency in Excel.
The position offers a competitive salary, but specific figures are not mentioned, and candidates should have relevant experience in customer service.

Opportunities have risen for a number of Customer Service Advisors to join a global payments company on 4-5-week contracts.

Based in Duxford, they are looking for people who can start immediately. There may be an opportunity for a permanent position.

As Customer Service Advisor, you will:

Be the first line of support dealing with client queries
Respond to emails
Collect Data to verify ID
Use Jira

What were looking for in a Customer Service Advisor:

Ability to show initiative and work independently
Case Management Acumen ability to track progress
Attention to detail
Polite under pressure
The ability to communicate clearly and effectively

NICE TO HAVE:

Payments / Fintech experience
Proficient in Excel

To apply for this role as Customer Service Advisor, please click apply online and upload an updated copy of your CV.

Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

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