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German Speaking Customer Service Specialist

Eclectic Recruitment
Posted 15 days ago, valid for 11 days
Location

Cambridge, Cambridgeshire CB2 8AG, England

Salary

£20,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A German Speaking Customer Service Specialist is needed for a full-time permanent position with hybrid working in Central Cambridge.
  • The role involves resolving customer queries, updating customers on their orders, processing orders, and offering product recommendations.
  • Candidates must be fluent in written and spoken German and have experience in a customer-oriented position.
  • Strong problem-solving skills, attention to detail, and proficiency in MS Office are essential for success in this role.
  • Salary details were not specified, but the company is looking for someone with relevant experience.

Our client are currently recruiting for a German Speaking Customer Service Specialist to work for an excellent company based in Central Cambridge. It’s a great opportunity to join a fantastic company who are looking to grow their team. The role is a full-time permanent position with hybrid working.

Typical duties include:

  • Ensuring that all customer queries are effectively resolved
  • Contacting customers to update them on their orders
  • Administrative duties centred around the processing of orders
  • Offering recommendations and product alternatives to established customers when required
  • Accurate data entry into the salesforce system

The Successful Candidate:

  • Written and spoken fluency in German essential
  • Experience in a customer orientated position
  • Good problem-solving skills
  • Highly organised with excellent attention to detail
  • Tech-savvy & proficient with MS Office products

If this role looks like the new challenge that you are looking for please apply via the advert or contact Emma at Eclectic Recruitment.

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.