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Temporary Customer Service Representative - Valid DBS required

Love Success Recruitment
Posted 13 days ago, valid for 7 days
Location

Cambridge, Cambridgeshire CB2 8AG, England

Salary

£21,000 - £25,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Temporary Customer Service Representative position in Cambridge offers a salary of £13.50 per hour.
  • Candidates are required to have demonstrable experience in a customer service role, particularly in fast-paced environments.
  • The role involves processing visa applications and renewals, engaging with customers, and ensuring a positive service experience.
  • A valid DBS certificate is necessary for this position, which will be part of the screening process.
  • The job entails a full-time commitment of 37.5 hours per week, with occasional Saturday shifts on a rota basis.

Temporary Customer Service Representative - Cambridge£13.50 per hour3 monthsMonday to Friday - full time and occasional Saturdays - rota basis - 37.5 hour working weekValid DBS requiredAre you personable and have a can-do attitude and willingness to go the extra mile? Can you cope effectively under pressure, be patient, professional and adaptable?

Should you have demonstrable experience in a customer service role engaging directly with the public; have been exposed to a fast paced, collaborative team environment, we would like to hear from you.

We have multiple opportunities for Customer Service Representatives to handle the day-to-day processing ofvisa applications & renewals. This will include but not limited to greeting customers, supporting completion and checking of applications, obtaining biometric data and other documentation. You will need to a follow an established and defined filing and administration process, all guided by a computer-based system.

Engagement with applicants and providing a first class, positive service are key. Similarly, handling customer complaints diplomatically and assertively will be imperative.

An enhanced DBS is required as part of the screening process. A copy of your certificate will need to be provided.

Please get in touch ASAP for further information.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.Love Success is proud to serve as an Employment Agency for this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.