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2nd Line Support Technician - Urgent

EW Recruitment Limited
Posted 2 days ago, valid for 17 days
Location

Cambridge, Cambridgeshire CB2 8AG, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job title is 2nd Line Support Technician with a salary of up to £36k plus bonuses.
  • The position is located in Cambridge and requires a previous background in IT.
  • Candidates should have experience working for an MSP or software house and be process-oriented.
  • The ideal candidate is a team player with a good sense of humor and confident in communication.
  • A long-term commitment is desired, and the role involves supporting business networks, PCs, and various Microsoft services.

Job title: 2nd Line Support Technician

Salary: up to £36k + Bonuses

Location: Cambridge

My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour.

Responsibilities:

  • Setting up and supporting small and medium business networks
  • Supporting PCs and servers remotely and on-site (Win7/8/10, 2008, 2012, 2016)
  • Installing business computer systems
  • Office 365 maintenance, installation and migration
  • Microsoft Exchange 2007/2010/2013/2016
  • Setting up email accounts and website hosting (Linux and Windows)
  • Managing WHM web servers and DNS
  • Administration of IP Phone systems (via web-based interface)
  • Supporting customer applications.

Attributes:

  • Previous experience working for an MSP or Software house would be desirable
  • Team player
  • Keen to learn
  • Confident communicating over the phone

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.