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Helpdesk Coordinator

Reed
Posted 4 days ago, valid for a day
Location

Cambridge, Cambridgeshire CB2 8AG, England

Salary

£28,000 - £34,000 per annum

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Helpdesk Coordinator position offers an annual salary ranging from £28,000 to £34,000 (pro rata) or £14 to £17 per hour.
  • This is a part-time role based in Cambridge, requiring work from 8am to 12pm Monday to Friday.
  • The contract is temporary for a duration of 3 months, with an ASAP start date and free parking available.
  • Candidates should have advanced experience with IT systems, particularly Microsoft Office, and possess strong communication and organizational skills.
  • Previous experience in administration and attention to detail are essential for this role.
Helpdesk Coordinator
  • Annual Salary: £28,000 - £34,000 (pro rata), £14 - £17 per hour
  • Location: Cambridge, office based role
  • Job Type: Part-Time (8am – 12pm Mon-Fri)
  • Contract Type: Temporary for 3 months
  • Free parking available
  • ASAP start date

Reed Business Support in Cambridge is working with a local company who are seeking a helpdesk Coordinator to join their team in Cambridge office. This role is crucial for supporting departmental operations and managing the Facilities Helpdesk.

Day-to-day of the role:
  • Act as a central link between the helpdesk function and the facilities team to ensure efficient and timely responses to reported issues.
  • Manage the day-to-day operations of the facilities team system, ensuring that all maintenance works are effectively logged, monitored, and closed out.
  • Maintain accurate records for all maintenance works completed by the in-house team and external contractors.
  • Generate work orders and purchase orders as required for maintenance works.
  • Prepare orders and process invoices for the Facilities team.
  • Provide administrative support to the Facilities Management Team, including general secretarial duties and record keeping.
Required Skills & Qualifications:
  • Advanced experience with IT Systems including Microsoft Office (Word and Excel).
  • Experience in administration.
  • Excellent communications and organisational skills. 
  • Attention to details. 

To apply for the Helpdesk Coordinator vacancy, please submit your CV today.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.