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Junior IT Support Engineer Windows 1st / 2nd line

Client Server Ltd.
Posted 21 hours ago, valid for 14 days
Location

Cambridge, Cambridgeshire CB2 8AG, England

Salary

£26,000 - £31,200 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Junior IT Support Engineer (Windows 1st / 2nd line) based in Cambridge with the option for remote work.
  • The role offers a salary of up to £35,000 and requires experience in supporting IT systems or software applications.
  • Candidates should possess excellent communication skills and an analytical mindset for problem-solving.
  • The job involves providing 1st and 2nd line support and includes opportunities for project work and career development.
  • Applicants should be familiar with common operating systems and ideally have some knowledge of SQL databases and scripting.

Junior IT Support Engineer (Windows 1st / 2nd line) Cambridge / WFH to £35k

Are you a bright, enthusiastic IT Support Engineer with excellent communication skills?

You could be progressing your career at one of the worlds' most respected educational establishments.

As a Junior IT Support Engineer you'll join a small team responsible for supporting users with a range of queries, acting as the first point of contact for receiving and handling requests. You'll provide 1st and 2nd line support, investigating and diagnosing issues in systems, processes and services, becoming an SME.

You will also opportunities to work on project based work including gathering requirements for software development, automation testing and database management - you'll be mentored and supported to progress your career with continual learning and self development opportunities.

Location / WFH:

You can work from home most of the time but must be easily commutable to Cambridge as you will occasionally need to attend onsite meetings or resolve issues.

About you:

  • You have a good knowledge of common operating systems: Windows, MacOS, iOS, Android
  • You have experience of supporting IT systems / software applications
  • You have excellent communication, stakeholder management and collaboration skills
  • You have an analytical mindset and enjoy problem solving
  • You're familiar with SQL databases and ideally have some scripting / coding skills

What's in it for you:

  • Salary to £35k
  • 25 days holiday
  • Generous pension contribution
  • Mentoring, training and career development opportunities
  • Hybrid / remote working

Apply now to find out more about this Junior IT Support Engineer (Windows 1st / 2nd line) opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.