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Product Support Engineer – Scientific, Physics, Lasers, Optics, Photonics – COR7111
The Role
An exciting opportunity has arisen for a bright and motivated Technical Support Engineer / Product Support Engineer to join my client, a global leader in the scientific manufacturing and distribution sector based in Cambridgeshire. This unique role focuses on supporting the company's extensive global portfolio of cutting-edge products, ensuring exceptional customer service standards are maintained to drive the business's continued success.
The ideal candidate will have a strong academic and practical background in Physics and Material Sciences, with a solid understanding of key areas such as optics, fibres, and lasers. You will work closely with customers, providing guidance on product selection, troubleshooting, and technical support. As the Technical Support Engineer / Product Support Engineer, you will become a subject matter expert on the company's global product portfolio, contributing to its reputation as a gold standard provider in the industry.
The Company
The Technical Support Engineer / Product Support Engineer will join a globally recognised organisation specialising in the scientific manufacturing industry. With operations in 15 facilities across 10 countries, they are world leaders in the design, manufacture, and distribution of innovative products used in a range of manufacturing and research applications. You will be part of a supportive, forward-thinking team culture that rewards innovation, hard work, and a proactive approach.
Benefits
Some of the benefits on offer include:
- Private healthcare and dental
- Optical and therapy treatments
- Income protection
- Local discounts
What's Required?
The ideal candidate will bring:
- MSc or higher in Physics, with a strong understanding of Material Sciences.
- Proven lab experience with hands-on work in fields such as optical fibres, optics, electronics, or lasers.
- Excellent communication skills, ideally with experience in a customer-facing role, as customer support and troubleshooting are key components of the position.
While the points above are critical, finding the right person is just as important! If this role interests you and you don't meet all the criteria, we still encourage you to apply or get in touch to discuss further.
So What's Next?
If you're a Technical Support Engineer / Product Support Engineer looking to take the next step in your career, or you're passionate about entering this field, we'd love to hear from you. Apply today for immediate consideration!
Product Support Engineer – Scientific, Physics, Lasers, Optics, Photonics, Manufacturing, Distribution
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