Housing Officer

Rocasa Consultng are looking to recruit a experienced Housing Officer with cover a large patch of properties in covering Hertfordshire and Central Bedfordshire of 750 properties. You must have Driving licence and access to a car, all mileage piad from home address.

Paying 210 per day

Working Hours are 9am - 5.30pm 37 hours per week Mon - Fri

Manage handover of all tenancy management exclude income, ASB and compliance

Patch of 750

Able to provide a local presence on patch

Good communication and general tenancy/housing management experience

Good IT skills, picks up systems easily

Excellent customer service, letter writing

• Report household repairs and any communal block repairs or health and safety concerns
• Deliver a tenancy management service tailored to the needs of our customers, including sign ups of new tenancies, and enabling amendments to existing tenancy agreements.
• Contribute to service improvement and resident involvement to achieve resident satisfaction with services.
• Develop and maintain effective internal and external stakeholder relationships to ensure our customers are the heart of what we do and the service we provide is excellent.
• Conduct home visits and tenancy reviews and visits within a customer's first year of being a tenant and beyond
• Refer concerns of safeguarding to the relevant agencies
• Work alongside statutory agencies to encourage tenancy sustainment

Must Live in Patch so Herts, Central Bedfordshire Area.