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Service Supervisor

Kemp Recruitment Ltd
Posted 13 hours ago, valid for 17 days
Location

Cannock, Staffordshire WS11 5QJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The client is seeking an experienced Service Supervisor with strong customer service skills and an excellent telephone manner.
  • Candidates should have prior experience as a service advisor or in a similar role, ideally requiring at least two years of experience.
  • The role includes organizing engineers' schedules, planning work allocation, and supporting the service team with customer issues.
  • Benefits include free on-site parking, sick pay, and a Monday to Friday day shift schedule with potential overtime.
  • The salary for this position is competitive and will be discussed with qualified candidates during the interview process.

Service Supervisor Summary:The client is looking to recruit an experienced Service Supervisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have previous experience as a service advisor or a similar role

The Service Supervisor job role:

  • Organising engineers schedules
  • Planning and the allocation of work to engineers
  • Be present for the depot Audits/Checks
  • Work with engineers to resolve technical issues
  • Support the service team and manager to help with customer issues
  • Schedule training needs for department
  • Support the Service Manager with customers' end-to-end journey.

Benefits:

  • Free parking
  • On-site parking
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime

Next steps:

If this Service Supervisor role sounds of interest or you are looking for advise on your next career move, please apply to the advert with your must up-to-date CV and we will contact you.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.