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Head of IT Services - Cardiff

Circle Group
Posted 14 hours ago, valid for a month
Location

Cardiff, South Glamorgan CF24 0TB, Wales

Salary

£65,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Head of IT Services position in Cardiff requires strong experience in leading an IT team across service management, service delivery, and infrastructure.
  • Candidates ideally should come from a service management and service delivery background, with a preference for those with experience in a professional services environment.
  • The successful candidate will oversee a team of approximately 15 IT professionals and will be responsible for day-to-day IT operations and strategy implementation.
  • Experience in a similar senior IT role and the ability to manage cross-functional teams is essential, along with a strong understanding of IT service management and operations.
  • The role offers a salary range of £55,000 - £65,000, and applicants should have significant experience in senior IT positions.

Head of IT Services- Cardiff

Head of IT Services / Head of IT Service Delivery - requires strong experience in heading up an IT team across several areas, including IT service management, IT Service Delivery and IT infrastructure. If you have worked in a professional services background, this would be a bonus. Ideally, it would help if you came from more of a service management & service delivery background, than IT infrastructure-heavy.

The successful candidate will deliver and manage the day-to-day IT operations of the company, be involved in IT strategy, maintain high standards of IT service delivery, service management and safeguard their IT infrastructure. The team that you will oversee is around 15, with a mix of IT service desk & IT infrastructure professionals.

Experience Required:

  • Experience in a similar senior IT role i.e. Head of IT / Head of IT Services
  • Ability to manage cross-functional IT teams and develop those teams
  • Excellent understanding of IT service management, IT infrastructure, and IT operations management.
  • Experience within the legal sector or a professional services environment would be a bonus
  • Have the ability to implement new IT strategies and lead large-scale IT projects.

The role

  • Execute and oversee the IT strategy in alignment with the company goals, ensuring effective and timely delivery of IT projects in a Microsoft cloud environment
  • Manage and mentor the team of IT professionals, including all their managers and team in Security, Service Delivery and Service desk - supporting the overall IT strategy.
  • Service Desk Management -Oversee and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK
  • Service Delivery - Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs.
  • Collaborate with senior management, including people at the Director level and other stakeholders to understand and address urgent IT needs, to develop a robust IT strategy moving forward.

My client is looking to pay a starting salary between £55,000 - £65,000 + Hybrid working + Excellent Benefits.

To apply, send your CV to matthew.leach @ circlerecruitment.com

Keywords: Head of IT / Head of IT Infrastructure / Head of IT Services / Service Delivery / Azure / IT Security / Microsoft / Cardiff

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.