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Sales Manager
Yolk Recruitment are working on behalf of an insurance company seeking an experienced Sales Manager to join its dynamic team. This is a fantastic opportunity to work in a thriving, customer-focused environment and lead an established team.
Role Overview:
The Renewals & Retentions Sales Manager will lead a high-performing renewals team, ensuring customers receive expert advice on Life, Health, and Income Protection insurance. Customers will have already engaged with the company through its new business sales team, making this a warm retention-based role.
Key Responsibilities:
- Lead and manage a team to meet department and individual targets, including renewals and retentions
- Develop strong relationships with advisors and customers, ensuring thorough fact-finding and tailored recommendations
- Ensure compliance with FCA regulations, delivering outstanding customer service and fair treatment
- Stay informed on industry regulations and underwriting criteria to provide up-to-date guidance
- Work efficiently to maximize customer engagement and retention rates
Skills & Experience:
- Minimum 1 year of experience in an FCA-regulated or financial services environment
- At least 2 years of sales management experience
- Proven leadership experience in a sales environment
- Strong communication skills
- Ability to multi-task, prioritize, and meet deadlines
- Demonstrated success in meeting and exceeding targets
- Willingness to work 37.5 hours per week on a flexible basis
Benefits
- Basic salary - £40k
- 34 days holiday per year (inclusive of bank holidays)
- Comprehensive training and ongoing development
- Great location with excellent transport links
- A lively, supportive, and ambitious work environment with clear progression opportunities
- Health Insurance - full cover
- Income Protection cover
- Pension plan
- Extra day off for your birthday
- Enhanced maternity & paternity packages
- Employee recognition schemes
- Career development opportunities
- A fun, fast-paced work environment with room to grow
