Customer Service Team Leader

Lloyd Recruitment - Epsom

Posted 9 hours ago, valid for 14 days

Cardiff, South Glamorgan CF24 0TB, Wales

£32,000 - £34,000 per annum

Full Time

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Sonic Summary

The position available is for a Customer Service Team Leader in Cardiff, offering a salary of £32,000 to £34,000 per annum.
Candidates should ideally have experience in a regulated industry such as financial services, insurance, or pensions, but strong backgrounds in other call center environments may also be considered.
The role requires immediate availability and involves overseeing team activities while being hands-on in a busy inbound department.
The working week is Monday to Friday, with a hybrid working pattern that includes one office-based day and one work-from-home day per week, plus an additional Friday each month.
This initial role is a 3-month contract with a strong possibility of becoming permanent for the right candidate.

Customer Service Team Leader

32-34,000 p/annum

Location: Cardiff (CF15) - free parking onsite / local transport links include easy bus and train stations for non-drivers.

Working week is Monday to Friday.

Hours are (phone number removed)pm.

Working pattern: Mondays are office based for all staff, with everyone being allocated 1 set day a week WFH +1 extra Friday a month WFH for everyone.

Are you available for immediate work, if so, we have an urgent need to fill a Team Leaders role for our financial services client in Cardiff.

You'll be responsible for pro-actively overseeing the activities of your team, as well as being hands-on within their busy in-bound department.

Ideally, you'll have previous experience from a regulated industry - financial services, insurance, pensions. But if you had a solid background in another call centre environment, we'd like to also consider your experience.

Initially the role is being offered on a 3-month contract, with a high possibility of becoming a permanent role for the right individual.

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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

KW14602

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