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Billing Advisor

Billing Advisor

Guidant Global

Posted 3 days ago, valid for 2 days

Cardiff, South Glamorgan CF5 1DR, Wales

£14.02 per hour

Full Time

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Sonic Summary

SSE is seeking a Billing Advisor based in Cardiff, offering a salary of £14.02 per hour.
The role requires industry experience and previous work in call center environments, along with strong customer service and communication skills.
The working pattern is Monday to Friday for 37 hours, with a hybrid model allowing two days a week in the office.
Key responsibilities include managing a portfolio, handling billing activities, resolving queries, and building relationships with customers and consultants.
Candidates should be detail-oriented, proficient in Microsoft Office (especially Excel), and personable.

Base Location: Cardiff

Salary: £14.02 p/hr

Working Pattern: Monday to Friday 37 hours with a Hybrid working pattern 2 days a week in the office.

Are you ready to power up your career? Join our dynamic team at SSE, a leading energy company, as a Billing Advisor! In this exciting role, you'll be at the forefront of our customer service operations, ensuring that our clients receive accurate and timely billing information. You'll have the opportunity to work with cutting-edge technology, collaborate with a passionate team, and make a real impact on our customers' experience. If you're detail-oriented, love problem-solving, and have a knack for numbers, we want to hear from you!

Key Responsibilities:

·Managing your own Portfolio

·Handling all billing related activities

·Seek to resolve queries within agreed SLA

·Build Relationships with both customers and consultants

What do you need?

·Industry Experience

·Previous experience in call centre environments

·Super Customer Service and Communication Skills

·Proficient in Microsoft office app (Especially Excel)

·Personable and Engaging

What happens now?

After submitting your application for the Billing Advisor role, we understand you're eager to hear back. We value your time and interest, and you can expect to receive a response from us within 72 hours to discuss your application's suitability and the next steps in the recruitment

Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.

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