French Speaking Compliance Officer

CJCH Limited (Trading as CJCH Legal and Compliance Services) is a professional services business which focuses on supporting software product owners in the protection of their copyright. As an organisation we partner with our clients to identify the unauthorised usage of their products and help to facilitate a commercial solution between the user and the owner of the product. The effects of software piracy have economic and social impacts on the day-to-day lives of all people. Unlicensed and unregulated software usage could result in safety, security, reputational, and cyber risks to the end user of the products and materials.

Our clients use various methods to detect and identify third parties who make use of software without authorisation. We leverage this information to build understanding in respect of the landscape around software and its use in the full value chain from concept through to delivery.

(Technical on-the-job training is provided.)

Role Location: The role is based in our Cardiff (UK) office, and flexible working from home is possible following initial onboarding and training which is all conducted from the office. All flexible working arrangements are reviewed annually and subject to change.

Role and Responsibilities

We are currently seeking a French speaking candidate (must be fluent in French - Speaking, reading, writing, translating) preferably with legal/paralegal experience or training, and strong skills in data analysis, negotiation, and communications to join our team as a Compliance Officer.

The Compliance Officer will be focused on managing cases on software piracy (all training provided) to coordinate the engagement with infringing parties and supporting the process of compliance including negotiating a commercial agreement.

The ideal candidate will have a keen attention to detail, be driven by logic, data, accuracy, and precision, and be able communicate professionally and efficiently with third parties, such as legal partners, clients, and opposing parties to a transaction. They will also be able to manage potentially contentious engagements and de-escalate them where needed, to reach a cohesive and effective solution during negotiations.

Overview of skills and experience required:

• The advertised remuneration range is aligned to having a minimum of 3, up to 6, years of relevant experience (relevant referring to the ability to transfer skills into the software piracy compliance role, such as experience as a commercial or contract paralegal, auditing, negotiation and sales, business analysis and reporting, customer relationship management, and/or software client success management).
• Excellent communication skills, with the ability to communicate effectively and proactively with their direct reports, peers, clients, and leadership team.
• Competency in the full MS Office suite, online research etc. The successful candidate will be expected to draft reports and manage data in packages such as, but not limited to, MS Word and MS Excel from the offset. (Experience in CRM, ERP, and Case Management Systems is a bonus but not a requirement).
• Experience in compiling reports on information gathered and present clearly and concisely is essential for the role.
• Ability to apply a structured approach to decision-making and problem solving supported by written rationales.
• Conduct quality control assessments of cases being managed, including the evaluation of evidence, investigation scope, and presentation.
• Work cohesively with colleagues to ensure the successful delivery of services to clients (i.e. supporting and guiding client account managers on the departments area of specialisation, liaising with the legal team to establish the correct engagement approach, etc.)
• Manage a case pipeline along the established workflow for the client, to achieve successful closure of each case.
• Have a refined negotiation skills to be able to engage with the infringing party and negotiate a commercial closure of a deal.
• Proactively research and understand the client's product range and market.
• Maintain accurate and timely records of investigative actions to a high standard on all matters.
• Actively participate in the delivery of investigative training to mentor and develop less experienced investigators.

Competencies

• Proficient in effectively leveraging online and digital resources, including internet and open-source channels, to investigate and verify leads related to software piracy.
• Possesses knowledge of data privacy regulations.
• Have good oral communication skills adapting to the different countries and cultures within which our license compliance work is conducted (we engage globally).
• Maintains a high standard of written communication, providing concise and relevant reports for both internal and external consumption.
• Proactive listening skills.
• Must understand the importance of being a team player both internally and externally with clients and partners, and understands the importance of a cross country / cultural team ethic (cultural sensitivity/awareness, and client relationship management).
• Operate with honesty and integrity.
• Demonstrates strong organisational skills in managing complex investigations.
• Language skills (desirable but not essential).

Qualifications and Education Requirements

• Educated to degree level or equivalent or equivalent experience.

Applications must submit a CV which must include a direct email contact. CV's will be reviewed on a rolling basis and successful applicants will be contacted for an interview with the department leads.

The remuneration range is based on relevant experience for the role. We are willing to consider candidates with less or more experience, and discuss an appropriate remuneration, however French language and legal/compliance experience is a must.

Job Types: Full-time, Permanent

Pay: £25,500.00-£30,200.00 per year

Benefits:

• Additional leave
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Cardiff, CF10 4BY: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Will you require visa sponsorship at any point during your employment?

Education:

• Bachelor's (preferred)

Experience:

• Business analysis: 3 years (preferred)
• Compliance management: 3 years (preferred)
• Negotiation: 3 years (preferred)
• Legal: 3 years (required)

Language:

• French (required)

Work authorisation:

• United Kingdom (required)

Location:

• Cardiff, CF10 4BY (preferred)

To apply please attach your CV to the link provided.

(No agencies)