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Application Support Analyst

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Posted 3 days ago, valid for a month
Location

Cardiff, South Glamorgan CF5 1DR, Wales

Salary

£25,000 - £35,000 per annum

info
Contract type

Full Time

Sonic Summary

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  • Position: Application Support Analyst
  • Salary: Up to £45k + benefits
  • Experience Required: Previous support experience is essential
  • Year of Experience: Not specified
  • Location: Fully Remote with travel to the South Wales office

Application Support Analyst

Up to £45k + benefits

Fully Remote with travel to the South Wales office

Join our scale-up fintech client who's currently searching for a skilled Application Support Analyst!

This is a new role within the business, it's an exciting opportunity to champion the escalation and triage processes. You'll work closely with both internal and external stakeholders, you'll troubleshoot customer-raised problems, maintain communication throughout, and help achieve faster resolution.

Why You Should Join:

  • You'll play a pivotal role in supporting customers with software defects to resolve their issues
  • Progression opportunities into more technical roles
  • Contribute to a disruptive scale-up reshaping the approach to stress-free financial services
  • Companies' tech stack - Ruby, C#, PostgreSQL, React

Requirements:

  • Previous support experience is essential.
  • Candidates would possess strong SQL experience.
  • Knowledge of Ruby or C# highly desirable

Benefits - 25 days A/L + BH, pension, + more!

Have I piqued your interest for more information?

If so, please contact James Chau on or send your CV for a call back.

Apply now in a few quick clicks