Back to search
Location - Cardiff
Salary - £24,000 + Benefits
You will be an IT EPOS Engineer for some of the biggest retail brands in the UK. We are looking for IT Engineer's that are passionate about providing high quality customer service and want to join a growing business where you can build out your skills and experience.
Responsibilities
- Carry our repairs of PC based EPOS equipment to component level.
- Keep accurate records of customer equipment returned for warranty and fourth party repair on company database.
- Document test and fix procedures.
- Investigate fault trends.
- Source and act in an advisory capacity on components for replacement.
- Help develop colleagues through mentoring and on the job training.
- Plan the introduction of new products to the department and profile stock requirements in conjunction with the operations manager.
- Maintain communication with other departments to ensure effective relationships.
- Research the EPOS industry to keep abreast of new technologies and report any potential threats or opportunities.
Benefits include -Private medical, Life Insurance, Income Protection, Free Eye Tests,Holiday, annual incentives
