IT Repair Technician

Due to continued growth, our successful Technology client in Cardiff is recruiting for an IT Repair Technician to join them on a permanent basis in 2025!

Working in the company's repair centre, you will be joining an experienced team to repair PC based EPOS equipment to ensure a sufficient level of stock is available for field engineers to replace customer equipment.

This is an excellent opportunity for a candidate wanting to begin their career in technology, working for a large, established and progressive company where you can develop an excellent career.

The role would suit candidates with a good understanding of PCs, peripheral tech, and IT technology repair.

What you'll be doing:

* Carry our repairs of PC based EPOS equipment to component level.
* Keep accurate records of customer equipment returned for warranty and fourth party repair on company database.
* Document test and fix procedures.
* Investigate fault trends.

Experience & Skills:

* Experience of troubleshooting IT equipment, PCs or other related equipment.
* Experience of repairing PC and peripheral hardware.
* Strong Interpersonal skills to work with other departments and team members.
Good communication skills.
* Excellent organisation skills.
* Good level of education (GCSE Maths and English or equivalent)

Salary & Benefits:

* Salary will start at 22,300 - rising quickly with service and experience.
* Monday to Friday, 40 hours per week.
* Company Pension scheme.
* Private Healthcare Package
* 23 days holiday plus bank.
* Free on-site parking.
* Life cover (4 x basic salary).
* Group income protection.
* Friendly, outgoing, and supportive team.
* Excellent reward & recognition scheme.
* Discounted gym membership.