Business Support Administrator

Business Support Administrator - Permanent Opportunity - CardiffWe are currently seeking an experienced Administrator to join our busy business support team. This will be based in our brand new Cardiff office. You will be providing administration support to the business, particularly for fee earning staff who require support on a day-to-day basis covering operational and office based tasks, including assisting our other support teams in Health and Safety, Compliance, Facilities, Procurement and others who may rely on your local office support. You will be part of a centralised support service, sharing workload with your UK wide support colleagues where appropriate. KEY ACCOUNTABILITIES• Office Maintenance – support the facilities team by keeping the office in good order and ensure you can support the housekeeping, maintenance and compliance. • IT assets – Check, monitor and report any meeting room IT equipment to ensure it is fit for purpose. • Office Checks – Complete regular office reviews and checklists and escalate any issues to the relevant department. • Support Internal Depts – Where allocated, help internal back office depts such as SSHEQ, Marketing, Facilities, Procurement etc with changes or large scale activities that require specific focus eg. compliance, health and safety, office and department audit, fire and first aid safety protocols. • Documentation – Assist in the completion and upkeep of procedural documentation or online processes as required. Work with colleagues to ensure a standard approach locally and nationally. • Business Support Process & Procedure - Contribute to provide best practice across business support and have the necessary aptitude to evaluate and recommend the most effective and efficient solutions. • Be ready to engage in new work topics as required by the business and expect there to be a broad range of work to be actioned with differing levels of impact. • You will be required to accommodate urgent work requests and ensure you can allow additional time to complete tasks. • On occasion you may be asked to assist with an event or work topic that requires working out of normal hours however this would be reviewed with your line manager in advance. • Undertaking other duties not specifically stated above, which from time to time are necessary for effective performance of the overall support team and the business. • To encompass a role of both exemplar practice and an ambassador for and actively promote GDPR compliance. SKILLS, KNOWLEDGE, EXPERIENCE• Highly articulate with excellent interpersonal skills. • Friendly and approachable with excellent customer service. • Enjoy working in a busy professional environment. • Able to multi-task, organise and prioritise workloads whilst remaining calm under pressure. • Ability to problem solve and make sound decisions to suit our business and clients’ needs. • Willing to learn and utilise your skills to provide a high level of service. • Attention to detail. • Good presentation skills. • Able to work well as a team and on your own. • Willingness to be flexible and adaptable. • Able to adapt style appropriately, developing good working relationships with the wider team and taking into consideration differing working approaches and standardise. • Good working knowledge of Microsoft Office Suite, particularly Word, Excel and Outlook, 365 and PowerPoint. • Ability to adapt to new ways of working, including the introduction of new technologies.

Business Support Administrator - Permanent Opportunity - Cardiff