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Social worker
Care Coordinator

Care Coordinator

Right at Home - Cardiff

Posted a day ago, valid for a month

Cardiff, South Glamorgan CF3 0LT, Wales

£24,000 per annum

Full Time

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Sonic Summary

Join our dedicated team providing premium home care for adults with physical and learning disabilities and the elderly as a Care Coordinator.
In this role, you will ensure smooth daily operations, efficiently schedule carers, and support outstanding compliance.
Key responsibilities include managing caregiver and client communication, maintaining compliance, and providing excellent customer service.
Candidates should have customer service experience, scheduling or HR system experience, and a qualification in Business or Social Care, along with a Domiciliary Care background.
The position is full-time with a salary starting from £25,400.00 per year, and requires a flexible and proactive approach.

Join our dedicated team providing premium home care for adults with physical & learning disabilities and the elderly. As aCare Coordinator, youll ensure smooth daily operations, schedule carers efficiently, and support outstanding compliance.

Key Responsibilities:

? Manage caregiver & client communication
? Ensure efficient scheduling & travel time
? Maintain compliance & report weekly KPIs
? Match caregivers to clients & issue rotas
? Oversee timesheets, training, & absences
? Provide excellent customer service & admin support
? Participate in on-call duties & hands-on care when needed

What Were Looking For:

- Customer service experience
- Scheduling/HR system experience, Business or Social Care qualification, Domiciliary Care background
- Strong admin, IT & organizational skills
- Excellent communication & interpersonal abilities
- Flexible & proactive approach

Areas Covered:NP4, NP9, NP7, NP10, NP11, NP16, NP18, NP19, NP20, NP26, NP44

Join us & make a real difference!

Job Type: Full-time

Pay: From £25,400.00 per year

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