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Lettings Officer-A6503

Riverside Group
Posted a day ago, valid for 11 days
Location

Carlisle, Cumbria CA64RR

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • The Lettings Officer position is a fixed-term contract for 12 months, offering a salary of £25,578.44, which can increase to £28,107.11 after successful performance in the role.
  • The role involves delivering a quality lettings service for social housing and requires experience in lettings and proficiency in Microsoft Office Suite.
  • Candidates should have a strong customer focus, excellent communication skills, and a commitment to the organization's values.
  • Working hours are 35 hours per week, with a Monday to Friday hybrid working pattern based in Carlisle.
  • Riverside offers competitive pay, generous benefits, and values diversity and inclusion in the workplace.
Job Title: Lettings OfficerContract Type: Fix term contract 12 monthsSalary:  £25,578.44 ( £28,107.11 is achieved after 12 months successful performance in the role)Working Hours: 35 Hours per weekWorking Pattern: Monday-Friday/HybridLocation: CarlisleIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Lettings OfficerYou will deliver a quality lettings service for social housing, working closely with colleagues from Asset Services, Empty Homes Repairs Delivery teams and Housing Services to ensure that homes are let quickly and appropriately, at the required standard, minimising rent lost through empty homes.  Role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. Drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving valueAbout youWe are looking for someone with
  • Demonstrable commitment to Our Riverside Way values. 
  • Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. 
  • A strong customer focus, with excellent written and verbal communication skills. • Experience of working in lettings. 
  • Proficient in use of Microsoft Office Suite. 
Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:
  • Competitive pay & generous pension 
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits
Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.

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