Service Administrator

Service Administrator - Join Our Clients Team!

Our Client, who is a leading manufacturer of machinery, is looking for a highly organised and self-motivated Service Administrator to join their team near Carnforth, Lancashire.

Are you detail-oriented, thrive in a fast-paced environment, and excel at multitasking? If so, we want to hear from you!

As a Service Administrator, you will be responsible for coordinating engineer visits, managing installation projects, and ensuring outstanding customer service. You'll handle enquiries efficiently, resolve service issues, and ensure all paperwork is completed with accuracy and attention to detail.

• Schedule engineer visits and manage diaries.
• Coordinate installation projects and service work orders.
• Handle customer enquiries via phone and email, ensuring timely resolution.
• Maintain accurate records, including work orders, warranties, and service agreements.
• Liaise with internal departments to resolve warranty issues and provide customer updates.
• Prepare paperwork with precision, ensuring accuracy in all documentation.
• Use dedicated software to track and monitor service progress.
• Follow up on enquiries to ensure tasks are completed efficiently.

• Strong verbal and written communication skills.
• Ability to multitask and manage multiple projects.
• Excellent organisational skills with a methodical approach.
• Proficiency in Microsoft Office.
• Keen attention to detail and accuracy.
• A proactive team player who can also work independently.
• Previous administration experience is essential.

• 20 days holiday plus bank holidays, which increase with service.
• Long service holiday scheme.
• Attendance awards scheme.
• Hours: Monday - Thursday: 8:00 am - 5:30 pm | Friday: 8:00 am - 3:00 pm (42.5 hours per week).

If you're ready to be part of a dynamic and growing company, apply now! ??

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.