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Castleford
Sales Administrator

Sales Administrator

pyramid8

Posted 15 days ago, valid for 7 days

Castleford, West Yorkshire WF10 2DL

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

Our client, a consultancy providing security services, is seeking a Sales Administrator for a 9-month position.
The role involves coordinating automated renewals, responding to inquiries, and scheduling assessor visits while providing customer service and administrative support.
Candidates should have experience in customer service and administration, demonstrating strong organizational skills.
The position requires daily communication with customers via phone and email, along with general office administration tasks.
The salary for this role is competitive, and applicants should have prior experience in a similar customer service environment.

Our client is a consultancy which provides a security service, provide assessments and build a long standing client base. They need a Sales Administrator to coordinate the automated renewals and respond to general enquires which most lead to coordinating the booking of an assessor visit. This role is initial to join the existing team of 4 for a 9 month period and provide customer service and administrative support.

Responsibilities include:

· Liaising with customers daily over the phone and email

· Arrange appointments to the calendar for assessors

Keeping their CRM data up to date

· General office administration

· Handle queries and complaints to resolution

Processing quotations

· Schedule workload on the CRM system

Support other teams with general administration

Skills & experience:

· Previously worked withing customer service and administration within a setting that has required organisation skills.

Hours of work:

Monday to Thursday, 9am to 5pm & Friday 9am to 4pm.

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