Account Manager

Do you want the opportunity to work on some of the most exciting and well known international sporting events? Working with an experienced and international team to deliver accommodation on an unprecedented scale to a global client base, we are currently looking to secure a Arabic Speaking Account Manager as soon as possible. This role will be working with Key Clients and the general public to deliver a seamless accommodation service. Due to the nature of working with the international clientele language skills in Arabic are essential for this role. What will you be doing as an Arabic Account Manager?

• Work with and support our Senior Sales Manager in delivering a seamless ticket & accommodation project
• Managing key client accounts mostly B2B (offline sales) and also some B2C (online sales)
• Working as part of a coherent and focused Sales Team to achieve the teams sales targets and deliver an outstanding event experience to all our customers
• Full Account Management - supporting client from initial request through to start of the event, including customer service questions, rooming list management, attrition deadlines and payment obligations whilst maintaining professional working relationships with all customers
• Provide client support services - arranging client inspections, facilitating hotel relationships for direct service needs, arranging meetings, supporting company workshops onsite when needed (Saudi Arabia).
• Allocation and Sale of contracted inventory through our internal bespoke accommodation and ticket management system
• Maintaining accurate input of data into systems for sales but also for inventory fulfilment, finance, reporting
• Research and validation of Accommodation Data (ensure accurate system detail for hotels, clients, sales and inventory)
• Using system reports with MS office skills (Outlook, Excel, Powerpoint, Word) to review data and report findings to Senior Management
• Support Senior Management with operational documents (internal and external - presentations, letters, manuals, etc) relating to anything from sales to training
• Operational duties during events, pre-events, post-events
• Potential travel to events to support the project
• Language Usage (Arabic): Using your skills to translate various materials (including brochures, websites) and deal with queries or clients appropriate to your linguistic capabilities.

What are we looking for in the role of Arabic Account Manager?

• Fluency in Arabic language both written and verbal to business standard
• Competent user of MS Office and other internal databases
• Able to meet contractual deadlines
• Previous experience working withing the Events, Travel and Tourism, Hospitality sector would be beneficial
• Excellent customer service skills

What will you get in return as an Arabic Account Manager?

• Monday to Friday 9AM - 6PM
• Opportunity to travel and be onsite at some well known international sporting events
• Fantastic experience supporting a well-known international events
• Working on a fixed term contract initially for 12 months
• Salary up to £30000 dependant on experience
• 33 days annual leave inclusive of bank holidays
• Salary Sacrifice scheme
• Healthcare cash plan
• Pension Plan
• Rewards Platform
• Life insurance
• Free parking
• Cycle to work scheme

To Apply

If this sounds like a role you will LOVE, please send your CV!

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