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Job Title: European Road Freight Coordinator
Location: Manchester, M22 - 1 day WFH (after probation)
Salary: 33,000 DOE
Company Overview:
Join a dynamic and growing logistics company, that specialise in providing high-quality European road freight services. Their mission is to deliver exceptional service and value to customers while maintaining strong relationships with suppliers and partners.
Job Description:
We are seeking a motivated and detail-oriented European Road Freight Coordinator to join their team in Manchester. In this role, you will be responsible for coordinating and managing road freight operations across Europe, from initial customer inquiries to the successful completion of shipments. You will be integral to the growth of the business by providing exceptional customer service and developing new opportunities while maintaining operational excellence.
European Road Freight Coordinator Key Responsibilities:
- Respond to customer quotations and inquiries quickly and efficiently, ensuring all customer needs are met in a timely manner.
- Maintain and regularly update the suppliers' contact list to ensure efficient communication across the department.
- Provide an exceptional level of service to all customers, ensuring their satisfaction and addressing any concerns or requests as required.
- Invoice and accurately cost shipment files in a timely manner, ensuring proper billing for all freight services.
- Monitor and manage service expectations for both existing and key accounts, ensuring smooth operations and high customer satisfaction.
- Adhere to company operational procedures and follow best practices to ensure compliance and operational excellence.
- Manage the freight business from inception through to completion, ensuring all aspects of shipments are handled efficiently.
- Select appropriate carrier/service providers to maximize profitability while delivering high levels of service.
- Manage your time effectively to maximize efficiency for both yourself and the business.
- Carry out any other duties as deemed necessary by the company to support team objectives.
- Actively seek, develop, and secure new opportunities from existing business to drive growth and increase customer base.
- Achieve profit growth through effective commercial management of both new and existing accounts.
What We Are Looking For:
- Ability to demonstrate and generate enthusiasm in a fast-paced environment.
- Positive "can-do" attitude with a willingness to go the extra mile to get the job done.
- Excellent interpersonal skills with the ability to build strong relationships with colleagues, suppliers, and customers.
- Capability to influence people positively and drive results through collaboration and teamwork.
- Ability to develop trust and respect from colleagues across the organization by being reliable and dependable.
- Proactive in identifying problems early and responding in a timely and effective manner.
- A team player with the ability to work together with others to find solutions and meet company objectives.
Qualifications & Skills:
- Previous experience in road freight logistics or transport coordination is preferred.
- Strong knowledge of European road freight processes and regulations.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Exceptional organisational and time-management skills.
- Strong attention to detail and ability to handle multiple tasks simultaneously.
- Knowledge of additional European languages is a plus.
Benefits:
- Hybrid working - 1 day from home
- Be part of a friendly and supportive team.
- Opportunities for personal and professional development.
- Competitive salary and benefits.
- Work in a dynamic and fast-paced industry with the chance to make a real impact
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
