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Customer Service Advisor

Noble Recruiting
Posted 20 hours ago, valid for 7 days
Location

Chelmsford, Essex CM1 4NW, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A growing retailer in Writtle, Essex is seeking a Customer Service Advisor to join their team.
  • The role involves providing high-level customer service via phone, email, and live chat, processing orders, resolving delivery issues, and managing emails.
  • Candidates must have previous experience in customer service and a confident telephone manner.
  • The position is full-time, Monday to Friday, with a competitive salary offered.
  • Noble Recruiting Limited, an equal opportunities employer with over 15 years of experience, will process the applications.

A growing retailer are expanding their team and searching for a Customer Service Advisor.

Location: Writtle, Essex

Monday - Friday

Responsibilities:

You will be working within a team providing high level of customer service to all customers

  • Speaking with customers by phone, email and live chat
  • Dealing with questions or queries that customers may have
  • Processing orders
  • Resolving any delivery issue with couriers
  • Email management
  • General admin duties
  • Developing product knowledge

Previous experience working within Customer Service is essential, with a confident telephone manner

Important Notice: Noble Recruiting Limited, located in Billericay, Essex, is an equal opportunities employer. With over 15 years of experience, we specialise in both permanent recruitment and the supply of temporary workers. By applying for this role, your details will be processed by Noble Recruiting Limited. For details on how we handle your information, please refer to our Privacy Policy on our website.

Application Status: Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.