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Service Advisor automotive

HR GO Recruitment
Posted 13 hours ago, valid for 18 days
Location

Chelmsford, Essex CM3 4SX, England

Salary

£26,000 - £32,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role of Service Advisor (Automotive) is available in the Chelmsford area.
  • The salary for this position ranges from £26,000 to £32,000 per annum, depending on experience.
  • Candidates should ideally have customer service experience, preferably in a Service Advisor role within the premium or luxury automotive sector.
  • The ideal candidate will possess a customer-centric approach, strong organizational skills, and a proactive problem-solving attitude.
  • This is a permanent position, and applicants must have the right to work in the UK.

Service Advisor (Automotive)Location: Chelmsford areaSalary: £26,000 - £32,000 per annum (dependent on experience)

About the Role:Are you passionate about providing exceptional customer service and looking to develop your career in the automotive sector? Our client, a well-established and growing organisation, is looking for a dedicated and proactive Service Advisor to join their team. This is a fantastic opportunity to play a key role in delivering outstanding customer experiences while working in a dynamic and professional environment.

As a Service Advisor, you'll be the vital connection between customers and the team, ensuring smooth service delivery and fostering lasting relationships built on trust and satisfaction.

Key Responsibilities:

  • Customer Interaction & Service Excellence: Welcome clients with a friendly, professional approach, understand their needs, and provide expert advice on services and solutions.
  • Service Coordination & Communication: Collaborate with the team to ensure service processes are efficient and seamless.
  • Documentation & Compliance: Accurately maintain records, process service-related paperwork, and handle transactions with precision.
  • Quality & Follow-Up: Monitor service standards, follow up with clients to ensure satisfaction, and address any concerns effectively.
  • Sales & Retention: Recommend additional services or products to enhance the customer experience and build loyalty.

The Ideal Candidate:

  • Customer Service Experience: Preferably in a Service Advisor role, ideally within the premium or luxury automotive sector.
  • Customer-Centric Approach: Strong ability to build positive relationships and provide exceptional service.
  • Organised and Detail-Oriented: Able to multitask effectively while ensuring compliance with all standards.
  • Knowledgeable: Familiarity with automotive products, services, and warranty processes is a distinct advantage.
  • Proactive Problem-Solver: Confident in resolving issues efficiently while maintaining high standards of quality and customer care.

This is a permanent role with a starting salary based on experience. A full job specification is available upon request.

You must have the right to work in the UK to be considered. HRGO Recruitment is a recruitment agency dedicated to supporting local businesses and applicants alike.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.