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Claims Associate

Office Angels
Posted 14 days ago, valid for 11 days
Location

Chelmsford, Essex CM3 4SX, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Claims Associate position in Chelmsford offers a salary range of £27,000 to £35,000 and requires experience in claims management.
  • This full-time role operates Monday to Friday from 09:00 to 17:00, and includes benefits such as on-site parking, 25 days of holiday plus bank holidays, and excellent progression opportunities.
  • The successful candidate will manage third-party claims, provide customer service, and ensure accurate payment calculations while maintaining high service standards.
  • Ideal applicants should possess strong communication skills, attention to detail, and a proactive mindset, with the ability to investigate and negotiate disputes effectively.
  • Office Angels, the recruiting agency, emphasizes their commitment to equal opportunities and provides in-house training for career development.

Title: Claims Associate

Location: Chelmsford

Salary: £27,000 - £35,000

Days/ Hours of work: Monday - Friday, 09:00 - 17:00

Benefits

  • On-site parking
  • 25 days holiday plus bank holidays
  • Frequent socials, including Summer and Christmas parties
  • Environmentally conscious - you'll be supplied with sustainable products
  • Company lunches
  • Excellent progression opportunities
  • Opportunity to participate in local fundraising
  • Long service awards
  • Amazing in-house training

The company

Office Angels are truly excited to be recruiting for this exciting and fast-paced position. A well established and professional company based in Chelmsford are looking for a Claims Associate to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career.

Duties

  • Thoroughly manage all parts of a third party claim from notification through to conclusion.
  • Providing excellent customer service in accordance with the company policies and procedures.
  • Ensuring that any payments are calculated correctly and in accordance with company policies and procedures.
  • Attending internal team meetings
  • Updating company databases
  • Ensuring that all claims are Investigated and resolved in a professional and timely manner.
  • Ensuring that you manage customer expectations by prioritising work to resolve any disputes
  • Creating accurate records on the company system
  • Ensuring that the quality, service standards and productivity levels are maintained to a high standard
  • Identify way to improve your own skills and abilities
  • Attending in house and client review meetings
  • Assisting with both internal & external auditing

The ideal candidate

  • You'll have experience working within claims
  • You'll be capable of investigating and negotiating liability disputes
  • You'll be capable of accurately assessing General Damages
  • You have excellent written and verbal communication skills
  • You have strong attention to detail
  • You have a willingness to learn
  • You have a proactive mindset

If you believe this position is right for you, then please apply today!

If you would like to have a further conversation or find out any additional information, then please contact me directly on or on

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.