Administration Assistant

Location: Chelmsford (Limited parking on site - alternative option is to use Park & Ride or nearby carpark for £80 a month). Easily accessible on Public transport. Salary: £25,000Job Type: Full-time

We are looking for a dynamic, proactive, and highly organised individualto join our clients team. Our client is highly successful and well established within the financial services industry. This role is integral to ensuring our clients clients and technical teams receive an exceptional and seamless service. You will be a team player with a flexible and adaptable approach, and deliver outstanding administrative support.

If you are someone who thrives in a busy environment and enjoys taking on a variety of tasks, and looking for a role with career progression, this could be the perfect opportunity for you!

As an Office Administrator, your responsibilities will include:

• Phone and Front-of-House Duties: Managing phone lines and being the first point of contact for visitors, ensuring a professional and welcoming atmosphere.
• Office Presentation: Maintaining the professional presentation of the office, including meeting rooms and general workspace.
• Post Management: Handling incoming and outgoing mail efficiently.
• Filing Systems: Maintaining up-to-date electronic and hard copy filing systems, ensuring all records are organised and easily accessible.
• Client Requests & Reminders: Managing and responding to monthly client requests and sending out reminders where necessary.
• Document Handling: Sending documents for electronic signature and ensuring timely follow-up.
• Assisting with Compliance, and Support for Accounts & Tax: Assisting with the submission of Accounts & Tax Returns.
• Stationery Orders: Keeping track of office supplies and placing stationery orders.
• Scanning & Photocopying: Handling documents that require scanning or photocopying for various teams.
• Archiving: Organising files for physical and electronic archiving.
• Database Updates: Maintaining and updating the company database with relevant information.
• Team Communication: Maintaining a professional and effective communication channel between clients and staff.
• Ad-hoc Administration: Carrying out other administrative duties as required by the business.
• Client Onboarding: Assisting with the onboarding process for new clients, ensuring a smooth transition.

To be successful in this role, we're looking for someone who is:

• Professional: A polite, approachable, and professional demeanor when dealing with both clients and colleagues.
• A Team Player: You enjoy working with others and contributing to team success.
• Proactive & Adaptable: Comfortable taking the initiative and able to adapt to changing priorities and demands.
• Organised: You have strong organisational skills and attention to detail.
• IT Proficient: Good working knowledge of Microsoft Office applications and general IT skills.
• Eager to Learn: You are enthusiastic about personal development and open to learning new skills.
• Able to Work Under Pressure: You can handle multiple tasks and deadlines with a calm and organised approach.
• Excellent Communication Skills: You can communicate effectively with clients and colleagues, maintaining strong relationships.

• A minimum of 5 GCSEs (Grade C or above, including Maths and English).
• 1 year Previous administrative experience would be beneficial but not essential.