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Customer service representative
Customer Service Administrator

Customer Service Administrator

Reed

Posted 2 days ago, valid for a month

Cheltenham, Gloucestershire GL54 2AN, England

£25,000 per annum

Full Time

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Sonic Summary

The Customer Service Administrator position is located in Bourton-on-the-Water with a salary of £25,000 per annum.
This role is a 9-12 month contract primarily office-based, with flexible working options including occasional home working and flexi-time.
The successful candidate will be part of a dynamic team responsible for order processing, handling customer inquiries, and managing invoices and credit paperwork.
Applicants should possess excellent IT proficiency and strong communication skills to deliver exceptional customer service.
A minimum of 1-2 years of experience in a customer service role is preferred for this position.

Customer Service Administrator

Location: Bourton-on-the-Water

Salary: £25,000 per annum

Hours: 8:30 AM - 5:00 PM (1 hour for lunch)

Employment Type: 9-12 month contract, mostly office-based with flexible working options including occasional home working and flexi-time

About Us: Join a dynamic Customer Service team of five talented individuals, dedicated to providing exceptional support to their clients.

Order Processing: Efficiently manage orders using their user-friendly system.
Customer Queries: Handle customer inquiries primarily via email, with occasional phone queries.
Invoice Management: Prepare and send invoices accurately and promptly.
Credit Paperwork: Process credit-related documentation with precision.
Returns and Loans: Manage returns and loan requests effectively.

Required Skills:

IT Proficiency: Confident IT skills and ability to quickly pick up systems and processes
Customer Service: Excellent communication and problem-solving skills to provide top-notch customer support.

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