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A Shipping and Customer Service Team Leader is required.
To manage and coordinate our logistics department, ensuring smooth operations and high levels of customer satisfaction.
Client Details
This opportunity is with a well-established industrial/manufacturing company based in Cheltenham. As a large organisation, they are renowned for their commitment to quality and innovation in their field. They are based in Cheltenham and are a great employer within the area.
Description
- Leading and coordinating the logistics team to ensure efficient operations.
- Implementing best practices in shipping and customer service.
- Managing relationships with logistics service providers.
- Ensuring compliance with industry regulations and company policies.
- Resolving customer issues efficiently and professionally.
- Overseeing inventory management and logistics planning.
- Conducting regular team meetings and performance reviews.
- Contributing to continuous improvement initiatives within the department.
Profile
A successful Shipping and CS Team Leader should have:
- A degree in Business Management, Logistics, or a related field.
- Proven experience in a leadership role within a logistics department.
- Strong knowledge of shipping and customer service best practices.
- Excellent problem-solving and decision-making abilities.
- Outstanding communication and interpersonal skills.
- A commitment to delivering high levels of customer satisfaction.
Job Offer
- A competitive salary in the region of £40,000 - £45,000 GBP per annum.
- Generous holiday entitlement of 27 days, plus bank holidays.
- A permanent position within a large organisation.
- A supportive and collaborative company culture.
- A role that offers the opportunity to make a real impact in the industry.
This is a fantastic opportunity for a Shipping and customer Service Team Leader to make their mark within a large organisation in Cheltenham. Don't miss out - apply today!
