HR Administrator

Overview of Company and Department

WorkPlace HR is a thriving UK-based Human Resource specialist providing Outsourced HR Administration and Employment Law advice. We have been supporting our significantly increased client base for over 15 years and as part of our suite of services, we can now support businesses globally with Contracts of Employment, Employment Law Advice and Visa Sponsorship within multiple jurisdictions.

We are now seeking a HR Administrator to join our thriving team. This role is based from home however travel to client sites may be required on an ad hoc basis. We are open to considering both full and part time candidates.

Purpose of Role

To provide efficient and pro-active administrative support to designated clients, the HR Advisors and Director as required. To work within a team of HR Administrators and Advisors, providing support to one another and all delivering an exemplary and consistent HR service to clients.

Key Accountabilities

• After initial training has taken place you will act as the first point of contact for a number of clients, dealing with general HR queries whilst providing a proactive, professional HR administration support service.
• Follow Company and client agreed processes and procedures when carrying out HR Administration.
• Produce template offer letters, contracts of employment, and other necessary HR templates for clients and updating the same, as required.
• Keep our internal, and clients, HR Databases up to date with leaver/joiner/absence information. Ensuring all documents are attached to the database when required.
• Control all incoming data in relation to the client/employees of the client; and scanning and attaching to the HR database where appropriate.
• Request references and other checks for new starters as required by clients.
• Process monthly payroll for designated clients, exhibiting a high degree of accuracy and the ability to understand and adapt to multiple processes.
• Act as the main point of contact for pension and benefit providers, and communicating salient data between the client, payroll provider and pension/benefit providers.
• Assist with document control for new employee contracts and letters.
• Assist with contract and handbook review projects, as directed by the senior team members.
• Keep your timesheet up to date in the CRM system on a minute-by-minute basis, raising any questions with the Technical & Marketing Manager or your line manager
• Act responsibly every day to ensure the Company and clients remain diligent with their and our requirements under GDPR and Data Protection regulations in force. This will include correct data retention and updating the internal GDPR Comply system where appropriate, as well as sending monthly reports and following up where appropriate.
• Take ownership of regular personnel file audits for your designated clients at every 3, 6, 9 or 12 month intervals as per the client requirement.
• Any other duties as are reasonably required.

Other Activities, Duties and Responsibilities

• Attend client meetings as required. You may also be required to work from a client site from time to time to assist with any internal HR enquiries and administration.
• Attend regular team meetings.
• Ensure constant contact is kept up with the clients, whether that’s by phone, email or in person for a catch up on a weekly/monthly basis.
• Work proactively at all times and speak to the HR Advisors about any potential work we could offer to the client in addition to their current provision.
• Oversee the maintenance and quality control of client personnel files where held by our client.
• Assist with ad hoc HR/Employment Law project work.
• Ad hoc scanning and HR administration.
• Assist with checking HR actions, including information input in the HR database, on a regular basis.
• Assist with any 'New Client Set Up’ administration and processing as directed by the Hr Director

Skills and Experience

Essential

• GCSEs (or equivalent) C and above in English and Maths
• Prior Administrative and Customer Service experience (both with internal and external customers)
• Basic understanding of HR principles and practices
• Good telephone manner
• Excellent communication skills to be utilised with colleagues and clients alike.
• The ability to read and understand legal jargon in relation to employment law, and in particular employment contracts.
• Process driven
• A problem solver
• Knowledge of MS Office, in particular Word and Excel.
• The ability to adapt to different computer systems.
• Thorough and accurate.

Desirable

• A HR related qualification
• CPP, CIPD part-qualified or equivalent
• An understanding of Employment Law
• Experience using any HR Database and/or CRM software
• Experience within a similar role
• Experience in creating/checking contracts and handbooks in line with current legislation and best practice