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Join our dynamic team within FMCG, where you’ll play a key role in ensuring product and technical data is accurate, helping deliver exceptional service to our customers, suppliers, and internal teams. This is a fast-paced, rewarding role where you’ll manage barcode queries, drive compliance, and support innovative technical projects. You’ll be at the heart of product-related requests and responsible for overseeing new product setups, all while collaborating with top-tier suppliers and creating lasting customer relationships.
Key Responsibilities:
- Keep our product data spot-on and ensure it’s always up to date.
- Dive deep into product labels, ensuring compliance with the latest regulations.
- Work directly with suppliers to get the most accurate product details, from allergens to ingredients.
- Handle barcode queries and resolve issues quickly by collaborating with suppliers.
- Drive performance by reporting on discrepancies and charging accordingly.
- Own the process of new product listings, de-listings, and promotions.
- Keep customer complaints in check and deliver top-notch service.
- Contribute to a positive, customer-focused, and innovative culture.
- Support sustainability goals and maintain the highest standards of safety.
The Ideal Candidate:
- Tech-savvy with excellent IT and administrative skills, and a flair for numbers.
- Passionate about customer service with a strong ability to build relationships.
- Prior exposure within an FMCG and/or supply chain role
- Solutions-focused, able to juggle multiple tasks, and deliver results on time.
- Meticulous, organized, and always looking for ways to improve processes.
- Proactive, eager to learn, and thrive in a fast-paced environment.
- Experience in an admin role and comfortable working in both office and warehouse settings.
What’s in it for you?
- Be part of a progressive company you can grow your career within!
- 25 days annual leave PLUS Bank Holidays
- Life Assurance Scheme
- Employee Savings Scheme
- Discounts across their benefits platform (multiple high street brands!)
- Staff discount across their products
- Personal Charity Support
- Cycle to Work
- On Sight Parking
- Tax Free Child Care
Interested? Send your most up-to-date CV to Ellie at i2i recruitment today!Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.If you’re ready to make an impact, collaborate with diverse teams, and be part of an exciting and growing company, we’d love to hear from you!
