Resident Liaison Officer

Resident Liaison Officer - Cheltenham

Approach Personnel are working in partnership with a successful and growing maintenance contractor that are currently recruitingfor an experienced Resident Liaison Officer to join their growing refurbishment business on a large contract in Rushden, Northants.

The Resident Liaison Officer will be assisting tenants on refurbishment aspects include new and improved windows and doors, external wall insulations, cavity wall insulations, flat roof insulations, loft Insulations, internal wall insulations, ventilation, solar PV and air source heat pump.

Responsibilities:

• Deliver a excellent customer experience driving high levels of satisfaction
• Working within a wider delivery team
• Working together with Senior Resident Liaison Officer

Requirements:

• Pro-active and engaging individual
• Exceptional communication skills
• Administration skills
• Microsoft Office skills
• Customer service experience
• Experience of CRM systems preferred, but not required

Benefits

• Holidays - 26 days
• Life Assurance
• Pension
• Private medical insurance
• Access to discount portal
• Digital GP
• Bonus entitlement based on performance
• Employee assistance programme

This vacancy is being advertised on behalf of Approach Personnel Ltd that is operating as an employment business. We recruit temporary to permanent labour surrounding the UK. If this job isn't suited to your specifications, please contact the number 0115 9003 171 to leave your details, we will then contact you when a job arises which best suits your skills