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- Job Type: Full-time
- Location: Bourton-on-the-Water
- Salary: £35,000
We are seeking a proactive and organised individual to join our clients team as a Quality and Compliance Lead. This role is crucial for managing compliance with EU and domestic hours legislation, overseeing driver training, and maintaining high standards of service delivery.
Day-to-day of the role:- Proactively manage daily EU and domestic hours legislation, addressing infringements and coordinating necessary driver training or retraining.
- Work closely with the Training and Recruitment Coordinator to oversee all areas of compliance, including drug and alcohol testing, walk-round checks, gate checks, eyesight testing, and adherence to company policies and standards.
- Prepare and present information for third-party audits as required.
- Maintain oversight of vehicle presentation standards and driver performance, ensuring the highest levels of service delivery and motivating staff through positive feedback.
- Manage the company’s operation of the DVSA Earned Recognition Scheme and report on any emerging issues or developments to the Operations Manager, Transport Managers, and Directors.
- Liaise with local authorities regarding upcoming roadworks and communicate relevant information to colleagues as necessary.
- Provide assistance with the company’s day-to-day operations as business needs dictate.
- Sound knowledge of Drivers Hours Regulations, Working Time Directive, and DVSA Earned Recognition Scheme.
- Excellent people management and communication skills.
- Highly organised and able to work both independently and as part of a team.
- Proven ability to work unsupervised and with initiative.
- Experience in delivering excellent customer service with a keen eye for detail.
- Opportunity to work with a prestigious Guild Operator—one of only 25 in the UK!
- Employee Assistance Programme for your well-being.
- Exclusive discounts for you and your family at retail stores and cinemas.
