People Operations Advisor

People Operations Advisor

£40-50k

Chepstow - 4 days a week (on-site)

Our client, an international research and development organisation engineering new technologies, has a fantastic opportunity for a People Operations Advisor to join their team!

The role:

· Management and administration of employee lifecycle activities and systems.

· Support the People Operations Director in management of employee relations cases, serving as advisor to employees, addressing their concerns and questions in a timely and empathetic manner, and investigating and resolving issues or grievances in compliance with company policies and applicable laws.

· Ensure the employee requests are managed effectively and that all queries are responded to within a timely manner.

· Maintain and update relevant processes, procedures and policies across the employee lifecycle and ensure effective education and communication to employees.

· Monitor relevant legislation so that policies and procedures are legally compliant.

· Work with Talent Acquisition to ensure great recruitment experience for candidates and hiring managers.

· Coordinate new hire onboarding activities and inductions.

· Manage HR data via the HRIS, HR Documentation issuing and storage processes, and employee records management.

· Payroll support: Managing provision of payroll information to the finance team in line with monthly cutoffs.

· Assisting with benefits enrolment, changes and enquiries.

· Support with employee engagement, communication and wellbeing activities.

· Support with Performance Review and Talent & Succession processes.

· Identify opportunities and implement improvements to processes or systems.

Key skills/ experience:

· Previous experience of managing administrative HR processes.

· Professional and approachable manner with an ability to work with discretion.

· Excellent administrative skills and attention to detail, with experience of using Microsoft office products especially outlook and excel.

· Previous experience in managing employee relations cases.

· Experience of accurate and timely management of HR lifecycle activities.

· Knowledge of UK employment law preferred.

· A strong working knowledge of HR best practice policies and procedures.

· Strong interpersonal and communication skills.

· CIPD qualification desirable