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Chertsey, Surrey
Administrative assistant
Membership Services Administrator

Membership Services Administrator

Copperfield Recruitment Ltd

Posted 13 hours ago, valid for 23 days

Chertsey, Surrey KT16 0AE, England

Full Time

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Sonic Summary

The Membership Administrator position is located in Chertsey and offers a salary of £26,000 per year.
Candidates should have experience in membership administration, customer service, or a similar role.
Key responsibilities include processing renewals, maintaining databases, and providing excellent customer service.
The role requires proficiency in CRM systems and Microsoft Office, along with strong communication skills.
Flexibility to work a 4-day week is available, with standard hours being Monday to Friday from 9 am to 5 pm.

Membership Administrator Location: Chertsey, £26,000Mon - Fri 9am - 5pm with flexibility to work a 4 day week, if preferredThis role involves handling membership queries, maintaining databases, processing payments, and providing excellent customer service. Additional administrative tasks within the organisation will also be required.Key Responsibilities:Membership Administration & Customer Service

Process renewals, new memberships, and payments accurately.
Maintain membership and accounting databases.
Handle queries via phone and email.
Advise members on benefits

General & Administrative Support

Handle enquiries, calls, and correspondence.
Maintain accurate database records.
Assist in preparing documents for meetings and events.
Support office staff, particularly the Operations Manager.
Provide cover for the admin team as needed.

Requirements:

Experience in membership administration, customer service, or a similar role.
Strong database management and data entry skills.
Proficiency in CRM systems and Microsoft Office (Excel & Word).
Excellent communication and interpersonal skills.
Basic understanding of accounting functions.
Ability to work independently and within a small, fast-paced team.

Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion. Please note that by applying for this vacancy you accept Copperfield Recruitment Ltd’s Privacy Policy and GDPR Policy which can be found at our website and therefore give us consent to contact you.Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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