Assistant Branch Manager - Electrical Wholesale

Job Title: Assistant Branch Manager

Location: Chertsey, Surrey
Salary: Competitive (Open based on experience)
Industry: Electrical Wholesale

Job Overview:

We are seeking a highly motivated and experienced Assistant Branch Manager to join my clients team in Chertsey, Surrey, within the fast-paced and dynamic electrical wholesale industry. As an Assistant Branch Manager, you will play a pivotal role in supporting the Branch Manager in the day-to-day operations of the branch, ensuring the efficient running of the sales, stock, and customer service functions.

This is an exciting opportunity to grow within a leading electrical wholesale company, where you will have the chance to lead a team, assist in branch operations, and contribute to business growth.

Key Responsibilities:

• Branch Operations: Assist in overseeing the smooth operation of the branch, ensuring efficient stock management, sales processes, and customer service.
• Team Management: Support and supervise a team of sales and warehouse staff, ensuring excellent customer service and operational efficiency. Lead by example and foster a positive working environment.
• Sales Support: Assist in driving branch sales by supporting the sales team, building strong relationships with key customers, and identifying new business opportunities.
• Inventory and Stock Control: Help manage stock levels, ensuring accurate inventory, timely replenishment, and smooth stock movement to meet customer demand.
• Customer Service: Resolve customer queries, complaints, and issues in a timely and professional manner. Ensure a high level of customer satisfaction and loyalty.
• Health & Safety: Ensure the branch adheres to all relevant health and safety regulations, and maintain a safe and compliant working environment for staff and customers.
• Reporting: Assist in preparing and analysing sales reports, stock reports, and financial data to provide insights and support decision-making.
• Training & Development: Mentor and train staff to help them develop their skills and contribute to the overall success of the branch.

Requirements:

• Experience: Previous experience in the electrical wholesale industry is highly desirable. Experience in a supervisory or assistant management role within a similar B2B sector will also be considered.
• Knowledge: A solid understanding of electrical products and supplies is preferred. Knowledge of stock control systems and sales processes in wholesale environments is beneficial.
• Leadership: Strong leadership and people management skills, with the ability to motivate a team and achieve branch objectives.
• Communication: Excellent communication and interpersonal skills, with the ability to build relationships with customers, suppliers, and staff.
• Organisation: Strong organisational and multitasking skills, with the ability to prioritise effectively in a fast-paced environment.
• Problem-Solving: Proactive in identifying and resolving issues, with a strong customer service orientation.
• IT Skills: Familiarity with Microsoft Office and experience using branch management software or ERP systems is an advantage.

Why Join Us?

• Competitive Salary: Open and based on experience.
• Career Development: Opportunities for career progression within a well-established company in the electrical wholesale industry.
• Dynamic Environment: Be part of a dynamic and supportive team in a rapidly growing sector.

Diversity Statement:
Ardour Associates values diversity and promotes equality. We encourage applications from all sections of society and are happy to discuss reasonable adjustments or additional arrangements to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, we act as an Employment Agency for permanent vacancies and as an Employment Business for temporary or contract vacancies.

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