SonicJobs Logo
Left arrow iconBack to search

European CS Data Analyst

March Recruitment
Posted a day ago, valid for 17 days
Location

Chertsey, Surrey KT16 0AE, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position of European CS Data Analyst is based in Chertsey and offers a salary that is on application.
  • Candidates are expected to have extensive experience in data analysis, business analysis, or data science, with proficiency in SQL and large relational databases.
  • The role involves analyzing data to identify trends and opportunities, improving code bases, and managing performance reporting.
  • Key competencies include strong communication skills, a degree in a quantitative discipline, and experience with analytic tools like Tableau or Power BI.
  • Benefits include generous holiday entitlement, staff discounts, a government pension scheme, and subsidized dining options.
Position: European CS Data AnalystLocation: ChertseySalary: On application Duration: OngoingHours: Monday-Friday, 9am-5:30pmOverview of a European CS Data AnalystAs a European CS Data Analyst you'll be encompassing customer contact centres, service engineers, online support, Quality Assurance laboratories and spare parts logistics, the remit of the European CS headquarter is diverse and dynamic. Responsibilities of a European CS Data Analyst• Analyse data to identify trends, new opportunities, and monetization possibilities for the organization.• Improve and automate code bases, manage audience dashboards, and build performance reporting templates.• Track and interpret partner performance using multiple data sources, providing regular reports and clear recommendations to stakeholders.• Manage analytics requests, translate business requirements into SQL queries, and present findings in PowerPoint or Excel reports.• Lead system and process implementations to enhance operational efficiencies.Key competencies of a European CS Data Analyst• Extensive experience in data analysis, business analysis, or data science, with proficiency in SQL and familiarity with large relational databases.• Degree in computer science, engineering, or a related quantitative discipline, such as economics or mathematics.• Strong understanding of customer service (CS) and experience with analytic tools like Tableau or Power BI.• Excellent communication, presentation, and teamwork skills, with a structured, organized, and detail-oriented approach.• Ability to analyse data, identify trends, and clearly articulate insights, especially in relation to CS data, while handling pressure and solving problems effectively.Benefits: • Generous holiday entitlement, plus additional birthday leave and bank holidays.• Staff sales discount, Reward Plus shopping discount, and volunteering days.• Government pension auto-enrolment and pension contribution from 12 weeks.• Subsidized staff restaurant, onsite parking, and free shuttle bus service (from Weybridge & Woking Station)

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.