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Account Manager
Chesham - Full time
On behalf of our client, a leading manufacturer of innovative building products in the South East of England, we are seeking a dynamic and motivated Internal Sales Support Executive to join their growing team.
Our client, with a rich history spanning several decades and recent significant growth, is looking for a sales-driven individual to support their continued expansion in the UK market. This role offers an exciting opportunity to be part of a success story, with the company's turnover increasing from £3M to £22M in just a few years.
Account Manager Key responsibilities:
- Process and manage incoming customer orders, pro-forma invoices, and returns
- Upsell products and identify opportunities to increase sales growth
- Develop strong relationships with customers to maximise repeat business
- Collaborate closely with the external sales team to drive sales and profitability
- Meet personal and team targets, as well as set KPIs
- Handle customer inquiries, complaints, and provide appropriate solutions
- Ensure timely communication with warehouses for order fulfilment and dispatch
- Manage incoming phone calls and email inquiries efficiently
The ideal candidate:
- 1.5 - 3 years' experience in a busy office environment, preferably in internal sales (though not essential)
- Strong people skills and results-driven mindset
- Excellent communication skills, both written and verbal
- Customer-focused with the ability to adapt to different situations
- Proficient in Microsoft Office and quick to learn new systems
- Ability to multi-task, prioritise, and manage time effectively
- Team player with the capacity to work independently when required
Our client offers a competitive package, including:
- Base salary of £26-28,000 per annum
- Great bonus scheme and commission
- 25 days annual leave plus statutory holidays
- Company pension scheme
- Free car parking
- Monday to Friday, 9am-5pm
This is an excellent opportunity for a customer-oriented individual to join a rapidly growing company with a strong market presence. If you are passionate about sales, customer service, and eager to contribute to a dynamic team, we want to hear from you.
