- Acting as the first point of contact for visitors and providing a professional welcome
- Preparing and formatting correspondence, reports, and presentations
- Handling phone calls and emails with professionalism and efficiency
- Organising electronic filing, document management, and archiving systems
- Coordinating diaries, arranging meetings, and managing email communication
- Overseeing incoming and outgoing post, ensuring timely distribution
- Assisting with invoicing, petty cash handling, and financial administration using Sage and Coretime
- Monitoring and maintaining office supplies and consumables
- Managing meeting room bookings and arranging refreshments or catering when required
- Taking minutes in meetings and supporting the Head of Office with administrative tasks
- Previous experience in an administrative role within a professional environment
- Excellent communication and organisational skills
- Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Ability to manage multiple tasks and prioritise effectively in a busy setting
- Experience with database systems, invoicing software, or CRM tools is an advantage
- A full UK driving licence and access to a car would be beneficial but not essential
- Competitive salary, based on experience
- 4% employer pension contribution
- 25 days holiday + bank holidays + an extra day off for your birthday
- Wellbeing initiatives and activities throughout the year
- Salary sacrifice private health insurance and electric car scheme
- Expensed eye tests and enhanced family-friendly leave
- Professional membership fees paid* and career development support