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Customer Account Specialist

Hays Specialist Recruitment Limited
Posted 15 hours ago, valid for 25 days
Location

Chester, Cheshire CH4 9RE, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A large UK manufacturer is seeking a Customer Account Specialist for their Chester Business Park location.
  • The role involves managing customer orders efficiently and ensuring accurate invoicing while developing relationships with stakeholders.
  • Candidates should have previous experience in customer service or distribution and possess strong communication and problem-solving skills.
  • The position offers a competitive salary along with benefits such as a pension scheme, hybrid working, and private healthcare.
  • Applicants are encouraged to apply if they meet the experience requirements and are interested in joining a dynamic team.

Your new companyA large UK manufacturer and leader in their field, is currently on the lookout for a Customer Account Specialist to join their busy team based in the Chester Business Park. Working as part of the Customer Service team, you will be responsible for providing high quality customer service by proactively managing the process of orders both efficiently and professionally.Your new roleYou will be key to the relationship development of important internal and external stakeholders and play a pivotal role in providing support to customers. Your role will be to ensure that all orders are processed efficiently and correctly within the current terms of sale, guaranteeing accurate invoices to customers.You will be responsible for liaising with drivers regarding the logistics of orders and planning the accurate movement of finished products to satisfy the requirements of distributor and farmer customers. This role will involve following the order in an end-to-end process, from initial order to delivery, so the alibility to work to set deadlines is a must. You will be required to consistently investigate, check and raise credit applications and process customer complaint settlements professionally, so attention to detail and a high level of communication skills, both verbal and written, are essential for this role.What you'll need to succeedPrevious experience in a similar role, whether it be customer service or within distribution. Commercial awareness, and the understanding of key metrics and ability to deliver objectives. The ability to think logically and display sound problem-solving ability, whilst remaining calm under pressure.What you'll get in returnAn excellent pension and bonus scheme, hybrid working, private healthcare, competitive salary and a fantastic team to grow and learn within!!What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.