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Customer Service Executive

Adecco
Posted 7 hours ago, valid for 10 days
Location

Chester, Cheshire CH12JH, England

Salary

£23,500 per annum

Contract type

Full Time

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Sonic Summary

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  • Our client, a leading travel organisation in Chester, is looking for a Client Services Executive with a passion for exceptional customer care.
  • The position is permanent, with a salary of £23,500 and requires candidates to have a strong desire to deliver outstanding service, along with excellent organisational skills.
  • The role involves providing sales, operational, administrative, and service support to ensure seamless client experiences, and managing all necessary administrative functions.
  • Candidates with experience in the travel industry and familiarity with travel booking systems are preferred but not mandatory.
  • The company offers generous benefits including 25 days of holiday plus bank holidays, hybrid working opportunities, and ongoing training and development.

About Our Client:

Are you passionate about delivering exceptional customer care and exceeding clients' expectations? Our client, a leading travel organisation, is seeking a dynamic and dedicated Client Services Executive to join their team in Chester. If you thrive in a fast-paced environment and enjoy building genuine relationships with clients, this could be the perfect opportunity for you!

Job Title: Client Services Executive

Location: Chester

Contract Details: Permanent, Monday-Friday; 9am-5.30pm - requirement to work one Saturday every month with a day in the week off.

Salary: 23,500

Responsibilities:

  • Provide sales, operational, administrative, and service support to ensure smooth and seamless client experiences.
  • Check and confirm that all booking components are accurately arranged and that clients' arrangements are well-considered.
  • Manage all necessary administrative functions, ensuring clients have all the required information at their fingertips.
  • Collaborate with supplier partners, effectively communicating clients' requirements.
  • Go above and beyond to deliver exceptional customer care, exceeding clients' expectations.

Essential (Knowledge, skills, qualifications, experience):

  • Strong desire to deliver outstanding customer service.
  • Excellent organisational skills.
  • Positive attitude.

Desirable (Knowledge, skills, qualifications, experience):

  • Experience in the travel industry.
  • Familiarity with travel booking systems.

Technologies:

  • Proficient in Microsoft Office Suite.

Benefits & Perks:

  • Generous holiday allowance starting at 25 days plus bank holidays, increasing with length of service.
  • Hybrid and flexible working opportunities.
  • Paid volunteering days to give back to the community.
  • Ongoing training and development, including exciting overseas educational trips.
  • Access to discounts and offers on personal holidays.
  • Enhanced family-friendly benefits to support your work-life integration.
  • Positive and inclusive working environment that values diversity and equal opportunities.

How to Apply:

If you have a strong desire to deliver outstanding customer service, excellent organisational skills, and a positive attitude, our client wants to hear from you. Join their team and be part of a dynamic and supportive organisation that values their employees' growth and development.

Apply now and take the next step in your career as a Client Services Executive with our client's leading travel organisation.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.