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Credit Controller / Chester / Salary £25,000 - £27,000 / Permanent Role
Credit Controller Role Overview
NC Associates are assisting our client with the recruit of a Credit Controller to join their team based in Chester. They pride themselves on providing high quality, results focused legal advice through a dedicated service.
Credit Controller Responsibilities:
- Primary day to day responsibility for managing the firm’s debtors (c900 live accounts) as part of the credit control team
- Proactively progressing collections via telephone, email and letters.
- Accurately recording debt collection actions and commitments to ensure they are followed up and progressed proactively.
- Taking payments both over the phone and face to face.
- Regular internal liaison at all levels to aid the progress of debt collections.
- Resolution and recording of queries and issues as required.
- Daily upkeep of debtor reports (currently MS Excel).
- Daily updating and reconciling of payments on the Accounts system.
- Highlighting / escalating of debt concerns as appropriate.
- General ad hoc Accounts duties to support the Accounts team as required.
Credit Controller Experience Required
- Previous Credit Control experience, ideally within a professional services environment.
- Positive self starter who is able to work on own initiative.
- Professional and courteous approach.
- Ordered, process led approach to ensure progression of actions through the debt cycle.
- First class communication / customer services skills in order to deal with both internal and external relationships.
- Robust character in order to deal effectively with the challenges of Credit Control.
- Excellent IT / Excel skills.
We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.
