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Customer Service Advisor

Recruit4staff
Posted a day ago, valid for 23 days
Location

Chester, Flintshire CH40DH, Wales

Salary

£25,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Recruit4staff is seeking a Customer Service Advisor for a leading waste management company in Bretton.
  • The position offers a starting salary of £25,000 per annum and is permanent with Monday to Friday hours from 8.30 am to 5.00 pm.
  • Candidates must have previous customer service experience, particularly in an office or call center environment, as well as experience handling customer complaints.
  • The role involves managing inbound calls, providing quotations, taking orders, and responding to customer inquiries via email and phone.
  • Additional benefits include 20 days of holiday plus bank holidays, free on-site parking, a pension plan, and opportunities for external training and personal development.

Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their site in Bretton For the successful Customer Service Advisor our client is offering:

  • Starting salary of £25,000 per annum
  • Monday to Friday 8.30 am till 5.00 pm
  • Permanent position
  • 20 days + Bank Holidays
  • Free on-site parking, and Pension
  • Potential for external training and personal development opportunities 

The role - Customer Service Advisor :

  • Responsible for managing inbound calls and providing a high level of customer service 
  • Handling a range of inquiries and providing quotations to customers 
  • The taking and processing of orders within a timely manner 
  • Manage and take ownership of any complaints from customers 
  • Administer emails and respond to customers via telephone and written methods where necessary 

What our client is looking for in a Customer Service Advisor :

  • Previous customer service experience within an office/call centre environment - ESSENTIAL
  • Experience working with customer complaints/problem solving - ESSENTIAL
  • Good MS Office Literacy - ESSENTIAL
  • Confident communicator and the ability to work with minimal supervision 
  • Able to cope under pressure in a call-handling environment

Key skills or similar Job titles: Customer Service, Customer Service Executive, Customer Service Advisor, Call Centre Executive, Call HandlerCommutable From: Deeside, Blacon, Saltney, Rossett, Chester, Flint, Connahs Quay, Neston, Ellesmere Port For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.