Customer Service Advisor

Pertemps SSDC - DDT

Posted 20 hours ago, valid for 18 days

Chester, Cheshire CH36DD, England

Part Time

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Sonic Summary

Pertemps Managed Solutions is seeking a Customer Service Advisor for a leading self-storage company in Chester.
The position requires flexibility in working hours, including weekends, and involves customer service, sales, and facilities management responsibilities.
Candidates should have at least one year of experience in a similar role, with a focus on understanding customer needs and maximizing sales opportunities.
The salary includes quarterly bonuses averaging 10-12% of the annual salary, along with 28 days of holiday and additional benefits.
Additional perks include a great pension plan, travel benefits, and comprehensive career support.

Customer Service AdvisorPertemps Managed Solutions has been engaged by a market leading self-storage business to find the latest addition to their Chester team.?For this role we need a candidate who can be flexible with regards to working hours, you will need to work Saturdays and Sundays.Responsibilities:This is a role that combines 3 components: customer service,?sales and?facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you’ll get up to day-to-day:

With a good understanding of the customers’ needs you’ll help them decide what the best solution is for them
You’ll maximise sales at every opportunity through promoting products and services
You’ll offer the highest quality of customer service in person, via email or phone
Completing daily health and safety walk rounds you’ll help to maintain the general cleanliness of the site
You’ll carry out general administrative tasks

What?the role can do for you?

Quarterly bonuses averaging around 10-12% a year of salary
28 days holidays incl. bank holidays
Plus an additional day off for your birthday
Great pension and share save schemes

Travel benefits - cycle to work scheme/ free on site parking and season ticket loans
Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave
Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering

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