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Customer Service Advisor

Hays Specialist Recruitment Limited
Posted 8 hours ago, valid for 5 days
Location

Chester, Cheshire CH4 9RE, England

Salary

£20,000 - £24,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A busy company specializing in travel and holiday rentals is seeking customer service professionals for a temporary role with potential for permanence.
  • The role involves delivering outstanding customer service and assisting the sales team with customer journeys and after-sales support.
  • Candidates must have prior experience in a customer-facing role and demonstrate a passion for the industry, along with strong communication skills.
  • The position offers a competitive salary and requires availability to work Monday to Saturday from 9:00 AM to 5:30 PM on a rotational basis.
  • Ideal candidates should possess attention to detail, a good knowledge of Microsoft Office Suite and CRM, and the ability to build relationships with stakeholders.

Your new companyA busy company specialising in travel and holiday rentals is looking for passionate customer service professionals who are available to work temporarily on a rolling basis with the possibility of being made permanent. Your new roleYou will be responsible for delivering impeccable customer service to new and existing clientele, ensuring that questions and queries are addressed in a professional and informative manner. Working closely with the sales team, you will assist with the customer journey, providing after-sales contact and customer care.What you'll need to succeedPrior experience working in a customer-facing role, delivering superior levels of personal service. You will be well presented and display a passion for the industry. As well as the above, the ideal candidate will display:

  • Attention to detail
  • High level of oral and written skills
  • Desire to assist with tasks outside the scope of the role
  • Ability to nuture and develop new and existing stakeholder relationships
  • Good working knowledge of Microsoft Office Suite and CRM

What you'll get in returnCompetitive salary, Monday-Saturday, 9.00-5.30pm on a rotational basisWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.