Customer Service Representative

Job Title: Customer Service Advisor

Location: Chester City Centre

Remuneration: Salary range of 23,500-25,000

Contract Details: Permanent, full-time position

Hours: 8am-4.30pm / 9am-5.30pm - rota'd basis

Responsibilities:

• Provide exceptional phone-based customer service to contractors, addressing their queries and assisting with their needs.
• Handle incoming calls efficiently and professionally, ensuring a high level of customer satisfaction.
• Guide contractors through the registration process and proactively follow up on any outstanding documentation.
• Take ownership of administrative tasks, such as sending out contractor payslips and completing other necessary paperwork.
• Demonstrate excellent time management skills, working well within a fast-paced environment.
• Maintain a positive attitude while working collaboratively with the team to achieve shared objectives.

If you are someone who thrives in a customer-centric role and possesses excellent phone etiquette, this opportunity is perfect for you. We are seeking individuals who are enthusiastic, adaptable, and eager to deliver outstanding service. Previous experience in a similar role is a plus, but we are open to candidates who are motivated to learn and grow.

As a Customer Service Advisor, you will enjoy:

• Competitive salary and benefits package.
• A regular Monday-Friday work schedule with flexible options.
• A hybrid working arrangement, with Mondays and Thursdays working from home.

This is an exciting opportunity to join our client's team, a respected company in the finance industry. If you are passionate about customer service and ready to make a positive impact, apply today. Join our team and contribute to our client's commitment to providing exceptional service to their contractors.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.